Task Status

All worklist tasks under Action > Operation Worklist follow a standard set of status levels to track the progress of the task (from initiation to completion).

Status

Description

Open

Indicates that a task is new and needs assignment to a user. All tasks begin with an Open Status.

In Progress

The task moves to an In Progress status once assigned to an Assignee and is actively worked on.

Not an automated update; the Status must be updated manually by the Assignee.

Completed

A task is automatically marked as Completed if a specific system condition is met, indicating that the task has been resolved. The condition for moving a task to Completed varies by worklist. Refer to a particular worklist for more information on completion conditions.

Closed

Users can manually set a task to Closed if a task cannot be completed or resolved; the Closed status is not based on meeting a specific condition. A note is required when moving a task to Closed.

Refer to the Task Action Menu for information on changing a task status.