Shift Index in Services Portal

On the Shifts page, if no filters are applied to shifts, all shifts are displayed in search results. By default, shifts are sorted from newest to oldest. Each line contains shift data. To act on any shift, click the Ellipsis… in the Actions column (on the far-right of the line).

Column	Description
Date	Date of the shift.
Consumer	Name of the Consumer (CDS Employer) who received services.
Scheduled Time	Time the shift was scheduled to happen.
Confirmed Time	Actual time of the shift as recorded with clock-in and clock-out. If the shift was recorded with EVV, a green EVV checkmark appears near the confirmed time.
Scheduled/Confirmed Duration	Total shift time scheduled (in hours and minutes) and total shift time confirmed by the EVV clock-in and clock-out.
Service Code	System name for the service performed during the shift.
Authorization Status	Displays whether or not the Provider Agency entered an authorization.
Shift Status	Status of the shift. Details described in Search Shifts.
Next Action Required From	Name of the person who must perform an action on the shift.
Actions	Click the Ellipsis… to open a menu of actions to take on the shift.