Member Profile Page

On the Member Profile page, you can view and edit profile information as well as update the Member’s Status. You can also see a complete change history.

To open the Member Profile page, click a Member search result and then click Member Profile in the left-hand navigation, as shown in the following image.

The Member Profile page is divided into sections, as described in the following table.

Section	Description
General	General information about the Member, including their Nurse, Care Coordinator, and Source of Admission.
Demographics	The Member’s demographics, including the First and Last Name and Date of Birth.
Address	The Member’s address. The GPS checkbox is selected automatically to enable the address for GPS tracking in the Provider app. When GPS is used, an authorized user can find the View on Google Maps and Edit GPS Coordinates functions in the Actions column. Uncheck GPS if the address is to be monitored as a non-GPS address.
Phone Number	The Member’s Primary, Secondary, and Tertiary phone numbers.
Emergency Contact	The Member’s emergency contact information.
Emergency Preparedness	Payer Priority and Transportation Assistance Level for Member emergencies.
Attending Physician	Attending Physician information, including Name, National Provider ID, and License Number.
Special Requests	The Member's special needs or preferences (such as Caregiver Gender and Languages). See the Special Requests topic for details.
Insurance	The Member’s insurance information. Note: Contents of the Insurance dropdown list in the Add Insurance and Edit Insurance windows are added in Reference Table Management (Admin > Reference Table Management).