Caregiver Mobile

Migration from the old App to the NEW HHAeXchange+ Mobile App

The NEW HHAeXchange+ Mobile App is being rolled out in waves. If your agency has reached out to you regarding the change from the old App to the NEW HHAeXchange+ Mobile App, please review the resources below to ensure you follow the correct steps to set up the new App.

Caregiver Guide - English: HHAeXchange+ Caregiver Migration Guide
Caregiver Guide - Spanish: HHAeXchange+ Migration Guide
Caregiver Guide - Spanish: HHAeXchange+ Caregiver User Guide
Video: Getting Ready for HHAeXchange+

The NEW app prompts you to allow GPS the first time you clock in. You have to allow this permission. Read this article about GP Location Services. HHAeXchange+ Mobile App EVV and GPS Location Services.

The App will ask you to allow the precise location. Please ensure that this function is enabled. You can read more about it here: How do I make GPS more accurate for iOS iPhone or iPad?

Some features may not be available in your portal. Features depend on role, permissions, and portal type.